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Privacy policy

We have adopted this privacy policy, which outlines how we handle the information collected by Brisbois and provides reasons for collecting certain personal data about you. Therefore, you should read this privacy policy before using the Brisbois website.

We care about your personal data and are committed to ensuring its confidentiality and security.

1 - The personal information we collect:

When you visit the Brisbois site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the web pages or individual products you view, the websites or search terms that referred you to the site, and how you interact with the site. We refer to this automatically collected information as "device information." Furthermore, we may collect personal data you provide to us (including, but not limited to, your name, address, payment information, etc.) during registration in order to execute the contract.

2 - Why do we process your data?

Our top priority is the security of customer data, and as such, we can only process minimal user data, only to the extent necessary to maintain the website. The automatically collected information is used solely to identify potential abuse cases and to generate statistical information regarding the use of the website. These statistical data are not otherwise aggregated in a way that identifies a specific user of the system.

You can visit the website without telling us who you are or revealing information by which someone could identify you as a specific and identifiable individual. However, if you want to use certain features of the website, or if you want to receive our newsletter or provide other details by filling out a form, you may provide us with personal data, such as your email, first name, last name, city of residence, organization, phone number. You may choose not to provide us with your personal data, but you might not be able to use certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure which information is mandatory are encouraged to contact us via info@brisbois-bembe.lu.

3 - Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights related to automated decision-making and profiling.

If you wish to exercise any of these rights, please contact us using the details below.

Additionally, if you are a European resident, please note that we process your information to execute contracts we may have with you (for example, if you place an order through the site) or otherwise to pursue our legitimate business interests listed above. Also, please note that your information may be transferred outside of Europe, including to Canada and the United States.

4 - Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for these other websites or their privacy practices. We encourage you to be cautious when you leave our website and to read the privacy statements of any website that may collect personal information.

5 - Information security:

We secure the information you provide on computer servers in a controlled and secure environment, protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data under our control and custody. However, no data transmission over the Internet or over a wireless network can be guaranteed.

6 - Legal disclosure:

We will disclose any information we collect, use, or receive if required or authorized by law, for example, to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

7 - Contact information:

If you wish to contact us to understand more about this policy or if you have any questions regarding individual rights and your personal information, you can email us at info@brisbois-bembe.lu.

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